On its 5th anniversary (21/4), Halodoc announced the closing of $80 million (around 1.1 trillion Rupiah) series C funding round led by Astra International, with participation of Temasek, Telkomsel Mitra Inovasi, Novo Holdings, Acrew Diversify Capital Fund, and Bangkok Bank. There are some previous investors involved, including UOB Venture Management, Singtel Innov8, Blibli Group, Allianz X, Openspace Ventures, and others.
In the official release, this funding is said to be allocated to expand Halodoc’s penetration in various major health verticals as well as improve user experience through technology. Previously, Halodoc’s Co-Founder & CEO, Jonathan Sudharta had expressed his ambition for regional expansion, bringing practice from Indonesia to the targeted countries.
Djony Bunarto Tjondro as President Director of Astra said, “Astra’s participation in the Halodoc fundraising shows our confidence in Halodoc’s vision and commitment in overcoming challenges related to access to health services in Indonesia. The pandemic that has occurred to date is very challenging for the national health service system and we believe the investment made by Astra can support Halodoc to continue to provide innovative solutions that can benefit the lives of millions of Indonesians. ”
It’s all begin with a dream to simplify access to health for people, Halodoc has now developed into a healthtech platform that offers a variety of health services. In the five years of its journey, Halodoc has collaborated with various parties, one of which is Gojek, who was also their seed investor.
In addition, the company will continue the innovation to develop a B2B business model by partnering with insurance providers in 2018. Currently, there are more than 1000 corporate partners who have taken advantage of digital health services from Halodoc.
During the pandemic, the company experienced a significant growth of up to 16 times in terms of transactions as well as a 25 times user growth at 20 million active users per month in the same time period. The Halodoc Ecosystem is now supported by more than 20,000 licensed doctor partners, 2000 hospitals/clinics/labs, and 4000 registered pharmacies across hundreds of cities in Indonesia.
The Halodoc application has been equipped with three main features, a Health Store to make it easier for customers to buy medicines with doctor’s prescriptions quickly, safely & conveniently; Doctor Chat which allows patients to interact with more than 20,000 experienced and trusted doctors via chat, video call, or voice call; and Make Hospital Appointment which allows users to make appointments with doctors in 1000 partner hospitals.
Technology reform in the health sector
In 2021, the main focus of health industry players is to jointly succeed the national vaccination program and Halodoc becomes the first official partner of the Ministry of Health of the Republic of Indonesia by presenting the Covid-19 Vaccination Service Post which is a form of contribution of the nation’s children to the national vaccination acceleration program. In just one month, Halodoc has succeeded in presenting a drive-thru Covid-19 vaccination service post in seven locations in Indonesia, which cumulatively have successfully vaccinated nearly 80,000 Indonesians.
In this virtual event, participating also the Minister of Health of the Republic of Indonesia, Budi Gunadi Sadikin. He briefly expressed the government’s agenda related to technological reform in the health sector which would focus on Primary Care, Secondary Care (RS), Emergency Response, Funding, Culture and Human Resources, as well as IT and health data systems.
“Halodoc believes that digital is not the only way to revolutionize the health sector in Indonesia. Our strength is to combine technology with offline services also to improve the user experience and convenience. For us, innovation is not only about launching sophisticated solutions, Halodoc’s main goal is to solve health challenges in Indonesia, one of which is through technology, not only to expand access to health for more people, but also to provide a seamless and hassle-free user experience,” Jonathan added.
TMI’s CEO, Andi Kristianto also stated, “Halodoc and Telkomsel have recently developed and launched a variety of services built from telecommunication solutions that capable to provide powerful health experiences for patients in all around Indonesia. Currently, we are continuing this collaboration by making strategic investments that can create the most comprehensive end-to-end solutions that can transform the health sector.”
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Original article is in Indonesian, translated by Kristin Siagian