As the first online app for home and health care services in Indonesia, Homecare24 is having a significant business growth. Start from users (patients) increase, caretaker, and expanding area in Surabaya, Medan, and Makassar.

The lack of appreciation and low standard for caretaker rate in Indonesia has made Theresia Monica Lumban Gaol (Founder & CEO) to create Homecare24.

“In total, there are more than 1300 caretakers registered in Homecare24 while only 300 passed through. In terms of average users, there are 100 per month,” she said to DailySocial.

Additional features

Currently, Homecare24 has strategic partnership with PharmaPlus and Primecare Clinic which already trusted in health industry in order to expand. Homecare24 has owned some caretaking services, such as live in, medical sitter, companionship, medical visit, and physiotherapy at home.

“Pharmaplus becomes our partner for drugs and medical devices, Primecare Clinic is for our patients that requires doctor’s action or hospital referral. Both are our exclusive partners,” she added.

When it only requires visiting without companionship, for infusion attachment, wound treatment, feeding tube treatment, vaccines, and various medical actions; therefore, the required service is medical visit.

The other services are medical sitter, particularly for sick family members in need for medical services, they will be taken care and treated in short duration (without caretaker) stay overnight in 8, 12, and 24 hours.

“We want to provide the best service for Indonesians and its health industry by keep making innovations to solve health industry problems,” she added.

Raising series A funding

Currently, Homecare24 patiens are mostly comes from Jakarta, particularly South Jakarta and West Jakarta. The most treated disease are stroke, diabetes, cancer, and dementia & alzheimer. In order to answer the user’s demand and accelerate business development, in 2019, Homecare24 plans to raise series A funding.

Homecare24 will keep making innovation in health industry by creating various initiatives. One of the latest service is mom and baby spa at home. In addition, they also have commitment to continue other wellness services for public to experience high quality treatment through Homecare24 platform.

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Original article is in Indonesian, translated by Kristin Siagian