Tag Archives: grabpay

Grab Improves the Fintech Service and “GrabClub” Subscription

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Grab, through Grab Financial Group, getting deeper on fintech service followed by strategic partnership which has been announced since last year. However, most services are available in Singapore and to be distributed to other countries where Grab business run, including Indonesia.

The leading fintech service is included in a roadmap titled “Grow with Grab”. There’s also the latest online payment method called “Pay with GrabPay” for online merchants. The online website receiving this code are Qoo10 and 11Street, both are the biggest e-commerce players in Singapore and Malaysia.

Next, the integration of “Pay with GrabPay” with cashier machine (POS) of offline merchant without having to change their old devices. The Coffee Bean & Tea Leaf and Paris Baguette are to be the pilot project.

In terms of fintech lending, the result of JV with Credit Saison, Grab is now provide “Pay Later” with two main function. First, the service allows consumers to pay Grab at the end of the month without additional cost. Second, as the virtual credit card that allows consumers to have installments with certain tenor and 0% interest.

“Both products are given to Grab users who deserve the historical credit. Grab Financial Group set the credit risk based on a series of criteria, including the duration of using Grab, its frequency, and spending pattern,” Grab Financial Group’s Senior Managing Director, Reuben Lai in the official release.

In addition, Grab also presents micro insurance marketplace, a JV with Zhong An. Medical insurance is available for driver partners and personal accident insurance when partners demand for more cover. This service is accessible directly through Grab.

In the future, automotive insurance product will be available with the concept of “Pay-as-you-drive” premium payment. It allows driver partners to pay insurance only when they drive, as well as micro life insurance, and critical illness insurance.

Regarding the launching of this fintech service in Indonesia, there’s no official statement.

In Indonesia, Grab’s fintech services still related to the payment system. The new app provides payment options with a QR code scanner for Ovo at offline merchants.

Ovo Balance that already connected to Grab can pay for all services from transportation, food & package delivery, and grocery. It also used for electricity purchasing and payment, postpaid and credit bills.

GrabClub is still beta version

On the other hand, Grab hasn’t released the upgrade version of subscription package (formerly known as “GrabClub”). In December 2018, DailySocial had reported the presence of this feature in Indonesia. It is then disappeared and finally re-emerged since mid-March 2019.

Grab subscription feature
Grab subscription feature

Grab Indonesia’s representative said the subscription feature can be found in GrabRewards. Users can choose GrabFood promo package starts from Rp75 thousand and Rp125 thousand to subscribe for a month.

It was explained that this package contains voucher worth of Rp35 thousand valid for GrabFood purchases and a shipping fee of Rp5 thousand. If you choose a package that costs Rp 75 thousand, users will get a discount voucher for five transactions and 10 times for the shipping.

Then, there’s GrabExpress starts from Rp40 thousand valid for two weeks. In this package, users will get up to 50% discount of delivery and to be used for 20 transactions.

Previously, Grab said this subscription feature is a company’s weapon to overcome price wars with Gojek. The long-term strategy is believed to have a good retention rate in maintaining user loyalty.

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Original article is in Indonesian, translated by Kristin Siagian

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Grab Fintech

Grab Perlengkap Layanan Fintech dan Fitur Langganan “GrabClub”

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Grab, lewat Grab Financial Group, makin memperdalam layanan fintech sebagai kelanjutan dengan berbagai kemitraan strategis yang sudah diumumkan sejak tahun lalu. Namun sebagian besar layanan ini baru tersedia di Singapura dan akan dilanjutkan ke negara lainnya di mana Grab beroperasi, termasuk Indonesia.

Layanan fintech teranyar yang dirilis ini terangkum dalam roadmap bertajuk “Grow with Grab”. Di dalamnya terdapat metode pembayaran online terbaru dengan “Pay with GrabPay” yang diperuntukkan pemilik toko online. Situs online yang telah menerima metode ini adalah Qoo10 dan 11Street, keduanya termasuk pemain e-commerce terbesar di Singapura dan Malaysia.

Berikutnya adalah terintegrasinya “Pay with GrabPay” dengan mesin kasir (POS) milik merchant offline, tanpa harus mengganti perangkat lama mereka. Gerai Coffee Bean & Tea Leaf dan Paris Baguette akan menjadi pilot perdananya.

Dari sisi fintech lending, hasil dari pembentukan JV dengan Credit Saison, Grab kini menyediakan “Pay Later” dengan dua fungsi. Pertama, layanan ini memungkinkan konsumen untuk membayar layanan Grab pada akhir bulan, tanpa biaya tambahan. Kedua, sebagai kartu kredit virtual yang memungkinkan konsumen untuk mencicil barang dengan tenor tertentu dan bunga 0%.

“Kedua produk ini hanya akan diberikan kepada pengguna Grab yang layak kredit historinya. Grab Financial Group menentukan risiko kredit berdasarkan serangkaian kriteria yang ketat, mencakup berapa lama memakai Grab, frekuensi penggunaannya, dan pola pengeluaran,” terang Senior Managing Director Grab Financial Group Reuben Lai dalam keterangan resmi.

Selain itu, Grab juga menyajikan marketplace asuransi mikro, hasil JV dengan Zhong An. Tersedia asuransi medis untuk mitra pengemudi dan asuransi kecelakaan pribadi apabila mitra ingin mendapat cakupan perlindungan lebih banyak. Secara langsung layanan ini bisa diakses lewat aplikasi Grab.

Ke depannya, akan tersedia produk asuransi otomotif dengan konsep pembayaran premi “Pay-as-you-Drive”. Memungkinkan mitra pengemudi hanya membayar asuransi saat mereka mengemudi, serta asuransi jiwa mikro, dan asuransi penyakit kritis.

Terkait kapan layanan fintech ini hadir di Indonesia, belum ada keterangan resmi yang diberikan pihak Grab.

Di Indonesia, layanan fintech Grab masih menyangkut seputar sistem pembayaran. Aplikasi Grab baru menyediakan opsi pembayaran dengan pemindai kode QR untuk pembayaran Ovo di merchant offline.

Saldo Ovo yang terhubung dengan Grab, bisa untuk membayar seluruh layanan Grab mulai dari transportasi, kurir makanan, pengiriman paket, dan grocery. Juga digunakan untuk pembelian dan pembayaran tagihan listrik, pasca bayar, dan pulsa.

Belum lepas GrabClub versi beta

Di satu sisi, hingga kini Grab belum melepas paket langganan (sebelumnya bernama “GrabClub”) dari versi beta. Pada Desember 2018, DailySocial sempat memberitakan soal kehadiran fitur ini di Indonesia. Kemudian sempat menghilang dan akhirnya kembali muncul sejak pertengahan Maret 2019.

Juru bicara Grab Indonesia mengatakan fitur berlangganan tersebut masih dalam tahap uji coba. Sehingga besar kemungkinan apabila di-take out hanya bersifat sementara demi penyempurnaan layanan.

“Ketersediaan fitur ini nantinya akan diperuntukkan ke seluruh pengguna Grab, untuk itu secara lebih lanjut akan diumumkan lebih lanjut,” terangnya kepada DailySocial.

Fitur berlangganan dari Grab
Fitur berlangganan dari Grab

Fitur berlangganan saat ini dapat ditemukan dalam GrabRewards. Pengguna bisa memilih paket promo GrabFood mulai dari Rp75 ribu dan Rp125 ribu untuk berlangganan selama sebulan.

Dijelaskan bahwa paket ini berisi voucher potongan belanja senilai Rp35 ribu ini berlaku untuk pembelian GrabFood dan ongkos kirim Rp5 ribu. Apabila memilih paket seharga Rp75 ribu, pengguna akan mendapat voucher potongan untuk lima kali transaksi dan 10 kali potongan ongkos kirim.

Lalu, ada paket promo GrabExpress mulai dari Rp40 ribu berlaku selama dua minggu. Dalam paket ini pengguna mendapat potongan hingga 50% dari ongkos dan bisa dipakai hingga 20 kali transaksi.

Sebelumnya pihak Grab menyebut fitur berlangganan ini adalah senjata perusahaan dalam mengatasi perang harga dengan Gojek. Strategi jangka panjang panjang ini dipercaya memiliki tingkat retensi yang baik dalam menjaga loyalitas pengguna.

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Insurance is now available in Grab app

Grab Partners with ZhongAn, Introducing Insurance Product in App

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In order to provide insurance for customers and drivers, Grab Holdings Inc. (Grab) forms a strategic partnership by creating a joint venture with ZhongAn Online P&C Insurance Co., Ltd. Furthermore, there will be various categories in the Grab app.

The product will be available in Singapore earlier this year. Grab offers insurance products for drivers to protect them of losing income due to health problem or accident.

Later, the insurance product will arrive to other countries, including Indonesia. This platform is expected to create access to the insurance products for those uninsured and underinsured.

“The insurance platform launching is part of our commitment to be the top “everyday superapp” in Southeast Asia. With more than 130 million downloads in around 336 cities, our in-depth knowledge of customer’s behavior and demand makes it possible to provide innovative insurance products that could give additional value for customers.

Customers can purchase insurance in Grab app

This partnership is to bridge the issues often discovered in the search of insurance products, including unaffordable premium. Payment through GrabPay is allowed.

“We’re very pleased to announce comprehensive partnership with Grab. We ensure to overcome the Southeast Asian customer’s insurance demand, along with Grab and other leading insurance companies,” Wayne Xu, ZhongAn’s Vice General Manager said.

As part of the partnership agreement, ZA International,for business development overseas created by ZhongAn Insurance, will bring technical assets in making platform and insights related to internet ecosystem in the established joint venture.

“As the only player in the digital payment industry with license in Southeast Asia’s six major countries, we’ll improve our regional network and partnered up with global insurance to grow rapidly in countries where our business run,” Ruben Lai, Head of Grab Financial said.

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Original article is in Indonesian, translated by Kristin Siagian

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Produk Asuransi Grab

Gandeng ZhongAn, Grab Hadirkan Produk Asuransi di Aplikasi

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Bertujuan untuk menghadirkan produk asuransi kepada pelanggan dan mitra pengemudi, Grab Holdings Inc (Grab) menjalin kerja sama strategis dengan membentuk joint venture dengan perusahaan asuransi ZhongAn Online P&C Insurance Co., Ltd. Selanjutnya perusahaan akan menghadirkan berbagai macam kategori melalui aplikasi Grab.

Di peluncuran awal, produk tersebut baru akan tersedia di Singapura awal tahun ini. Grab menawarkan produk asuransi bagi mitra pengemudi untuk melindungi mereka dari risiko kehilangan pendapatan karena penyakit atau kecelakaan.

Ke depannya produk asuransi tersebut juga akan tersedia di negara lain, termasuk Indonesia. Kehadiran platform ini diharapkan bisa membuka akses terhadap produk-produk asuransi bagi orang-orang yang termasuk dalam kategori uninsured dan underinsured.

“Peluncuran platform asuransi ini merupakan bagian dari komitmen kami untuk menjadi everyday superapp terkemuka di Asia Tenggara. Dengan lebih dari 130 juta unduhan dan kehadiran di 336 kota, pengetahuan mendalam kami mengenai perilaku dan kebutuhan pelanggan memungkinkan untuk menyediakan produk asuransi inovatif yang memberikan nilai lebih bagi pelanggan,” sambut President Grab Ming Maa.

Pelanggan dapat membeli produk asuransi dari aplikasi Grab

Kerja sama ini ingin menjembatani permasalahan yang kerap ditemui dalam mencari produk asuransi, termasuk premi yang kurang terjangkau. Pembayaran dimungkinkan melalui potongan saldo di GrabPay.

“Kami sangat senang dapat mengumumkan kerja sama komprehensif bersama Grab. Kami yakin bahwa dapat menjembatani kebutuhan asuransi pelanggan di Asia Tenggara, bersama Grab dan perusahaan asuransi terkemuka lainnya,” kata Vice General Manager ZhongAn Wayne Xu.

Sebagai bagian dari kesepakatan kerja sama, ZA International, sebagai entitas untuk pertumbuhan bisnis luar negeri yang dibentuk oleh ZhongAn Insurance, akan membawa aset-aset teknis untuk menciptakan platform serta wawasan terkait ekosistem internet dalam joint venture yang didirikan.

“Sebagai satu-satunya pemain dalam industri pembayaran digital yang memiliki lisensi di enam negara besar Asia Tenggara, kami akan meningkatkan jangkauan regional dan bekerja sama dengan mitra asuransi global untuk tumbuh dengan pesat di berbagai negara tempat kami beroperasi,” kata Head of Grab Financial Ruben Lai.

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Grab, through Grab Financial, is to launch a remittance service in GrabPay, among consumer in SEA countries, in early 2019

Grab to Introduce Remittance Service in Early 2019

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Grab Financial, Grab’s financial unit, is ready to bring the latest fintech service in the cross-border transfer sector or remittance at the beginning of next year. This product is claimed to be the first in Southeast Asia as a cross-border transfer wallet.

Another impact is, it reduces cash payment transaction significantly for tourist and business trips in Southeast Asia. Shopping on e-commerce is getting broader.

“We believe the remittance product will be a game-changer for millions of unbanked or underserved people in Southeast Asia. Grab Financial has a unique position to shorten the transfer process to those you love and fasten the financial inclusion in the region,” Reuben Lai, Grab Financial’s Senior Managing Director, in the official release.

Regarding business potential, Southeast Asia remittance market is estimated to reach US$70 billion by last year. It was dominated by MTO and financial institutions, however, many guest workers who are not sustainable economically depend on the unauthorized MTO agents.

Grab believes the industry is suffered from highly, unreasonable price structure, and inefficient transfer process resulting non-optimal user experience and potential of countless lost funds.

Lai commented on this result that Grab intends to resolve the issue by eliminating verification process (online only), making sure the money arrived on target, fixed rate, and to be used directly without early disbursed.

Customers can instantly and securely transfer money to the recipient in other country using GrabPay e-wallet. It’s considered unique among the current ways on the market.

He explained the recipient can choose to disburse fund through the cash-out point or using it for the daily transaction, such as paying for bills and balance top-up within the Grab app.

In terms of rate, customers will have complete transparency and visibility to all transactions, including forex and early administration fee.

Grab guarantees the recipient to not being charged with any additional fee for every fund received in the GrabPay account. The benefits aren’t present in the previous remittance service (MTO / Money Transfer Operator).

Regarding the business, DailySocial tried contacting Grab representative. The spokesperson avoids giving further statements.

“We’ll launch the remittance in early 2019, starting with Southeast Asia’s largest cross-country transfer channel, where there are lots of unsustainable workers. We’ll offer them a transparent, secure, and fast way to transfer their income to the family.”

Grab is ready to partner with governments in Southeast Asia on this initiative, which involves in ASEAN Smart Cities Network (ASCN). In Indonesia, cities involved as ASCN members are DKI Jakarta, Banyuwangi, and Makassar.

Currently, Grab has been operating in 8 countries in Southeast Asia include more than 500 cities.

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Original article is in Indonesian, translated by Kristin Siagian

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Grab, lewat Grab Financial, segera meluncurkan layanan remitansi dalam GrabPay pada awal tahun depan. Akomodasi transfer dana antar negara di Asia Tenggara

Grab Segera Gulirkan Layanan Remitansi Pada Awal Tahun 2019

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Grab, melalui unit Grab Financial, siap membawa layanan fintech terbaru bergerak di bidang pengiriman uang antar negara atau remitansi pada awal tahun depan. Produk ini diklaim pertama kalinya hadir di Asia Tenggara sebagai dompet pengiriman uang antar negara.

Dampak lainnya, secara signifikan mengurangi gesekan pembayaran tunai untuk perjalanan wisata dan bisnis antar negara di Asia Tenggara. Belanja di situs e-commerce pun akan semakin lintas batas.

“Kami percaya produk remitansi ini akan jadi game-changer untuk jutaan orang yang unbanked atau underserved di Asia Tenggara. Grab Financial berada di posisi yang unik untuk merampingkan proses pengiriman uang ke orang yang Anda cintai dan mempercepat inklusi keuangan di wilayah ini,” terang Managing Director Senior Grab Financial Reuben Lai dalam keterangan resmi.

Bicara potensi bisnis, pasar remitansi Asia Tenggara diperkirakan mencapai US$70 miliar pada tahun lalu. Pasar ini didominasi oleh MTO dan lembaga keuangan, namun banyak pekerja asing yang rentan secara ekonomi bergantung pada agen MTO yang tidak berlisensi.

Grab menilai industri ini masih menderita struktur harga yang buram, mahal, dan operasi pengiriman yang tidak efisien yang menghasilkan pengalaman konsumen kurang optimal dan potensi dana hilang yang tak terhitung jumlahnya.

Dari hasil tersebut, Reuben menyebut Grab ingin menyelesaikan isu tersebut, seperti mengeleminasi proses verifikasi cukup secara online, memastikan dana sampai di penerima yang bersangkutan, kepastian biaya transfer, dan dana bisa digunakan langsung digunakan tanpa harus dicairkan terlebih dahulu.

Pengguna dapat mengirim uang secara instan dan aman ke penerima di negara lain dengan e-wallet GrabPay. Opsi ini dinilai berbeda dengan selama ini yang ada di pasar.

Reuben menjelaskan penerima dapat memilih untuk mencairkan dana yang diterima melalui jaringan cash out point atau menggunakannya untuk transaksi sehari-hari, seperti pembayaran tagihan sampai isi pulsa langsung dalam aplikasi Grab.

Untuk biaya transfer, pengguna mendapat transparansi dan visibilitas yang lengkap terhadap seluruh biaya, termasuk biaya forex dan administasi sebelum transfer dana.

Grab menjamin penerima dana tidak akan dikenakan biaya tambahan apapun untuk setiap dana yang masuk ke akun GrabPay. Kelebihan ini dinilai tidak hadir dalam layanan remitansi yang ada sebelumnya (MTO/Money Transfer Operator).

Terkait kehadiran layanan ini di Indonesia, DailySocial mencoba untuk menghubungi perwakilan Grab. Juru bicara Grab menolak untuk memberikan pernyataan lebih jauh.

“Kami akan meluncurkan produk pengiriman uang pada awal 2019, dimulai dengan jalur transaksi pengiriman uang antar negara terbesar di Asia Tenggara, di mana terdapat jumlah besar pekerja yang rentan secara ekonomi. Kami akan menawarkan mereka cara yang transparan, aman, dan cepat untuk mengirimkan pendapatan mereka kepada keluarga mereka.”

Grab menyatakan siap bekerja sama dengan pemerintah di Asia Tenggara tentang inisiatif ini, yang tergabung dalam ASEAN Smart Cities Network (ASCN). Di Indonesia, kota yang tergabung sebagai anggota ASCN adalah DKI Jakarta, Banyuwangi, dan Makassar.

Saat ini Grab telah beroperasi di 8 negara di kawasan Asia Tenggara dengan total kehadiran di lebih dari 500 kota.

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Grab is now provide OVO Top-Up via driver / Grab

Grab Accommodates OVO Top-Up via Driver

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Grab adds new option for OVO top-up via driver to improve cashless payment system in its services. The service is currently available for Grab customers located in Jakarta.

DailySocial attempts to reach Grab for further information yet receives no response until the story published. According to some drivers, this feature has been operated since last week (6/25).

According to OVO’s top-up procedure, Grab has a different kind of experience from Go-Jek’s Go-Pay. Customers can only top-up if they receive notification says “You can top-up your OVO balance via driver in this trip”.

Furthermore, customers can ask for additional balance from drivers by making a top-up, from Rp10 thousand to Rp98 thousand. The driver will receive customer’s notification and do the final step. When the balance has been updated, customer can pay the drivers.

Although this feature hasn’t broadly distributed in all Grab areas, it’s hopeful to increase OVO usage, given Grab has widely available in more than 100 cities in Indonesia.

Grab is recently getting more aggressive with various promotional discounts using OVO. OVO balance top-up can be done in Grab app via ATM, internet/mobile banking, merchants, and debit card.

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Original article is in Indonesian, translated by Kristin Siagian

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OVO Perkenalkan Jajaran Manajemen Baru, Jason Thompson Jadi CEO

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OVO memperkenalkan sejumlah jajaran manajemen baru. Highlight-nya adalah bergabungnya Managing Director GrabPay Jason Thompson sebagai CEO OVO. Sementara itu, Group CEO Lippo Digital Group Adrian Suherman menjadi Presiden Direktur.

OVO adalah platform pembayaran digital yang agresif menjadi tulang punggung Lippo Digital Group dan telah diterapkan di berbagai merchant offline dan online. Karena telah memiliki lisensi e-money di Indonesia, OVO juga digandeng menjadi mitra pembayaran digital GrabPay.

Dalam sambutannya, Jason Thompson mengatakan, “Kami tidak sabar ingin membangun platform pembayaran universal pertama di Indonesia yang diterima di mana saja, mulai dari mall dan rumah sakit hingga warung dan toko-toko milik keluarga. Kami akan terus bekerja dengan para mitra untuk menciptakan ekosistem pembayaran yang menguntungkan bagi masyarakat Indonesia.”

Selain Jason, OVO juga merekrut sejumlah petinggi yang memiliki latar belakang pekerjaan di bidang finansial dan teknologi. Mereka adalah:

  • Agustinus Risang Danurjati menjabat sebagai Director of HR, setelah sebelumnya bergabung dari Home Credit Indonesia.
  • Rajen Indrajana Sofiandi dari MoneyGram International bergabung dengan OVO sebagai Head of Risk & Compliance.
  • Harianto Gunawan juga ditunjuk sebagai Director of Enterprise Payments. Harianto bergabung dengan OVO setelah sebelumnya lebih dari 20 tahun menjabat sebagai Country Director untuk Visa, Lippo, dan Bank International Indonesia.
  • Yelly Siriwan Aramserewong ditunjuk sebagai Director of Financial Services OVO. Ia akan memanfaatkan keahliannya dari Fullerton Financial Holdings milik Temasek Group untuk memperluas layanan keuangan OVO.
  • Yukie Iskandar menjabat sebagai Head of Special Projects untuk tim manajemen OVO, memanfaatkan keahliannya dari Facebook.

OVO disebutkan telah tersedia di 30 ribu merchant di 211 kota Indonesia.

Adrian Suherman berkomentar, “Kami sangat senang menyambut Jason Thompson, Harianto Gunawan, dan Yelly Siriwan Aramserewong bergabung dengan tim OVO. Sekarang kami memiliki keahlian yang tepat untuk memimpin fase berikutnya dalam pertumbuhan OVO. Hubungan kami dengan berbagai lembaga keuangan dan mitra teknologi di Asia Tenggara akan membantu memperluas ekosistem kami dengan cepat. Yang terpenting, kami memiliki passion yang sama untuk membangun dompet elektronik yang dapat memberikan akses kepada masyarakat Indonesia akan layanan keuangan dan pembayaran non-tunai, di seluruh Indonesia dan Asia Tenggara.”

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The signing between Grab and MRT Jakarta

Grab Partners with MRT Jakarta to Follow GO-JEK’s Step

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Grab announces a partnership with MRT Jakarta. First, it includes several strategic plans, related to the usage of GrabPay e-money (supported by OVO platform) as the payment method. Second, related to the connectivity (first mile – last mile) for MRT Jakarta and Grab passengers. Third, the proof of concept creation for mobile payment integration to make all in one platform.

Ridzki Kramadibrata, Grab Indonesia’s Managing Director, said the partnership is a first step to create an integrated transportation system. They expect this partnership can strengthen Grab’s role in providing transportation modes in Jakarta.

Adrian Suherman, President Director of OVO, said he thinks Grab’s involvement helps to boost OVO’s position as the payment platform. Integration with transportation service is considered as an important use-cases for OVO to expand user’s reach.

A similar partnership has been performed by GO-JEK last month. With the same objective, through its own mobile payment, GO-JEK wants to be the alternative facility for MRT Jakarta ticketing. In addition to ticketing, it also offers Non Farebox Business concept.

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Original article is in Indonesian, translated by Kristin Siagian

Grab's plan after acquiring investment from Toyota / Grab

Grab’s Plans Post-Toyota Investment

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This year becomes a crucial time for Grab. Post Uber acquisition, Grab transformed into a great power in Southeast Asia with some new investment. The latest is from Toyota, worth 14 trillion Rupiah.

We’ve been in contact with Grab regarding its post-investment plans, particularly in Indonesia’s market. Grab’s spokesperson said the investment from Toyota will be specifically used for developing and expanding O2O (Online-to-Offline) services, such as GrabFood and GrabPay in Southeast Asia.

Up until now, GrabFood has reached six countries in Southeast Asia, including Malaysia, Singapore, Vietnam, Philippines, Thailand, and Indonesia. Grab then becomes the on-demand transport company with the most extensive food ordering and delivery in Southeast Asia.

“We want to create the more transparent mobile ecosystem and the cash will be used to organize variant innovative services in order to get the best experience for all users of our app,” the spokesperson, said.

Toyota-Grab’s strategic partnership

Last Year, Toyota and Grab had established a strategic partnership in the development of connected services for the Grab rentals using the data collected by Toyota’s translog system. Nowadays, by expanding the partnership, both companies seek to increase the adoption of mobility solution in all over Southeast Asia and launching services using the data from Toyota Mobility Service Platform (MSFP).

The services include user-based insurance, vehicle financing service, and periodic maintenance with prediction. It is expected to improve the driving efficiency and safety, also reduce the maintenance costs.

“The partnership with Toyota has given many benefits for drivers, in terms of affordable insurance for the scheme based on usage, or the delivery of long-term vehicle usage data to help reduce the maintenance costs. Currently, we have no special program for Indonesia,” the spokesperson, explained.

Grab’s mission to be a complete app

On-demand transportation business is growing fast. There are many public’s needs can be accommodated. Grab notices, besides providing payment service through GrabPay and delivery service by GrabFood, Grab also has prepared other services. One of the leaks is the use of Internet of Things technology, therefore, users can experience the complete Grab app ecosystem.

Grab’s spokesperson speaks regarding Indonesia’s market:

“Grab’s target is to become an integrated one-stop service platform to be the answer for mobility demands and to build the more efficient transportation network with its partners to reduce traffic in Southeast Asia metropolitan cities, including Indonesia, making mobility easier to access for all kinds of communities.”

Grab also emphasized on its current focus, it’s to build the more transparent mobile ecosystem and organize variant innovative services in order to get the best experience for all users.

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Original article is in Indonesian, translated by Kristin Siagian

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