Editor’s note : After Rama wrote about desktop vs mobile banking, we have a guest post by Dolly Surya Wisaka on the same matter but from the perspective of his experience and opinion on using and developing both e-banking and mobile banking systems, as well as suggestions on how to make these services more appealing for users.
Intrigued after reading the e-banking vs m-banking post on Detikinet and DailySocial, a statement quoted from one of the executives of Bank Mandiri that might show no harm for common people. But I feel obliged to point out my concerns regarding the misuse of the information to give the wrong conclusion.
In this opportunity I would like to share my thoughts on online and mobile banking based on my own experience and this discussion will be limited to those services only so we can focus on the issue.
First, let’s describe e-banking and mobile banking.
Continue reading Why E-banking and Mobile Banking Are Not That Appealing to Consumers?
