Doku, an Indonesian credit card processing startup formerly known as NsiaPay, is launching a new product today to bring online payment to not only online merchants but all merchants across the archipelago.

For years many Indonesians have been using PayPal to conduct transactions over the internet especially freelancers who often have overseas clients as it’s the easiest and most accessible payment method across borders even though its customer service can be very difficult to deal with. Unfortunately, the exchange rate used by PayPal is detrimental to users outside of the United States who require to withdraw funds to their bank accounts as it is often set far below the rates set by local banks.

For transactions with overseas clients or institutions, PayPal has become the de facto payment method but for local transactions, PayPal, while practical, is far from being the best choice. Most local electronic transactions are done through bank transfer via internet banking, mobile banking or through ATMs.  Unfortunately due to the refusal of Bank Mandiri and BCA, two of the biggest banks in the country,  to allow online transactions between their accounts, these methods fail.

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