If you’re hear “e-commerce website”, the first thing that cross your mind will be everything electronic. Payment method is usually by credit card or debit card using Internet banking. Even so, most of Indonesian people by nature has less faith towards online shopping. Rakuten Belanja Online (RBO) offers other alternative, Cash On Delivery (COD) that enables customers to pay AFTER the goods is delivered, not before.
This method is at the moment available for Jakarta area and yet to be applied by all merchants, we haven’t find out what mechanisme needed for merchant to use this method as well. Unlike regular transaction where delivery is done by each merchants, COD delivery will be done by Rakuten themselves. Rakuten will collect goods from merchant and deliver them to buyer.
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