Indonesia-based telecom giant PT Telekomunikasi Indonesia (Telkom) has just spent Rp 115 billion of its money to acquire the majority of shares of Australia-based Business Process Outsourcing (BPO) provider, the Contact Centers Australia (CCA). This acquisition itself was carried on through its subsidiary in Australia, Telkom Australia. Even though the actual amount of Telkom’s possession of CCA’s shares remains unknown, Syarif Syarial, the President Director of Telkom International (Telin), claimed that Telkom will soon acquire around 75 percent of shares of this Australia’s BPO provider. Continue reading Contact Centers Australia Is Now Aiming for a Leap, Thanks to Telkom Indonesia →