In order to accommodate patients to access services from health facilities integrated with Trustmedis, the Doctugo application was introduced for public. In a general note, Trustmedis is a cloud-based platform aimed to support health facility services such as hospitals and clinics.
Trustmedis’ Founder & CEO, Achmad Zulkarnain revealed to DailySocial, in order to extend the business, Trustmedis also plans to expand strategic partnerships with healthetch platforms and super apps in Indonesia.
“Through Doctugo, we want to expand collaboration with healthtech platforms and other startups in Indonesia. We realize that in order for businesses to grow bigger, the most relevant way is collaboration not competition,” Achmad said.
Regarding finalization process, some leading healthtech platforms and startups will be partnered up with Doctugo. With the number of health facilities by Trustmedis, around 240 hospitals and clinics, partners should be able to benefit each other. They also wanted to provide more options and flexibility for patients from each health facilities.
“Currently, we have around 5 million registered patients from health facilities who have joined Trustmedis. We expect with the Doctugo application this number can be doubled by the end of 2021,” Achmad said.
Although it was recently launched, Achmad claims that the Doctugo application has been downloaded by around 500 people on the Play Store and has established partnerships with 6 hospitals in several regions in Indonesia. It is expected as the download increases to 5 thousand, they will held official launching.
Medical resume access and fundraising plan
In order to ensure all patients are verified, those who intend to use various services on the Doctugo app must download the app at the health facilities they visit. Later, the hospital or clinic partner will recommend the patient to download the Doctugo app. It’s not only for the queue, but it can also provide access to patient’s medical resume through the application.
“We make sure to follow all the rules from our regulator. Later, medical resumes can be viewed directly in the application as well as various other services,” Achmad said.
Thus, Trustmedis is not required to provide educational activities to raise awareness. All processes will be the responsibility of the participating health facilities. Therefore, verifying the data of existing patients, to be able to use all the services available in the application.
In business terms, through the Doctugo application, Trustmedis is expected to be able to easily launch monetization activities to health facilities which in the future have the potential to increase the number of their patients.
“In terms of quantity, we see more health facilities in the form of clinics. However, in terms of value, hospitals are ideal for us due to the large number of patients we have,” Achmad said.
After securing seed funding in early 2020, Trustmedis plans to held another fundraising this year. It is currently in the exploratory process, the fresh funding is targeted to finish in the third quarter this year.
“Even though our business that relied entirely on health facilities declined in the early pandemic, we really expect to accelerate Trustmedis business growth with Telemedical services and currently the Doctugo application, which is increasingly developed thanks to the massive digital adoption among the Indonesian people,” Achmad said.
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Original article is in Indonesian, translated by Kristin Siagian